Nov 14, 2023

Year-end and New Year's holidays

Yahoo! JAPAN Ads support will be closed during the year-end of 2023 and the new year of 2024.

Holidays
December 29, 2023-January 4, 2024 (JST)
*The Campaign Management Tool will be available during the holidays.

New accounts
We confirm accounts signed up by December 25, 2023, by the end of 2023 (JST).
*Accounts created after the due date will be confirmed after January 5, 2024.

Ad review
Search Ads, Display Ads (Auction)
We will review your ads, etc., added by December 21, 2023, by the end of 2023 (JST).
*Ads added after the due date will be reviewed after January 5, 2024.

Payments
・Domestic payments made by 3 PM, December 28, 2023 (JST), will update your account balance by the end of 2023. The payer's name in katakana must match the one that appears in the Campaign Management Tool.
If you made a domestic payment under a different payer's name, contact us by 5 PM, December 28, 2023 (JST).
・International wire transfers that we confirm with your report by December 21, 2023 (JST), will update your account balance by the end of 2023.
You must contact us after you make international wire transfers.
・Credit card payments are available at all times.

Inquiries during and after the holidays 
Inquiries you make during the holidays will take longer time to receive replies.

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